About

Shipping/mailing address:

Please order a service online or contact us prior to shipping a unit for repair.

An appointment is required to drop off a unit for repair/service.

We repair most makes and models of audio power amplifiers, receivers, CRT, DLP, LCD, rear projection TVs, plasma TVs Adcom Denon McIntosh LG Samsung etc. Also we repair by component level different kinds of boards like switching power supplies, power amplifier modules, DSP boards, sustain boards and buffer boards for plasma TV, laptop's and PC's mother boards.
We specialise in component level repairs of printed circuit boards (PCB, CBA).
What does it mean? We diagnose your unit, find bad board, find and replace all bad components on the board. It is not necessory to replace whole board or module.

• Faster repair - no time for searching, ordering, shipping, waiting for backordered board
• Economical repair - It could be just few bad components on the bad board, new board could be costly
• Very often new board is not available/discontinued for units 2 years old and older
• Your board will work as new one.

We have extensive experience in component level repairs, we have all equipment to diagnosing and replacing any components up to BGA chips.
Our stock parts inventory is maintained to provide fast turn around time for advertised flat rated services.
We can find discontinued or hard to find parts (additional time requires)

Flat Rate Services
For many models we offer flat rate repair services. Repair Service prices are based on our previous repair experience and knowledge. the prices are very accurate and affordable.
Flat rate repair service covers troubleshooting, repair, parts, aligment, testing, 60 days service warranty. Return shipping is NOT included in the price. The shipping depends on your location and unit weight.
WHAT YOU SEE is WHAT YOU PAY - there are no additional/hidden fees in our flat rate repair service prices. No estimate fee.

Estimate-based Repair Services
Do not see your unit model on flat rate repair services list? It doesn't mean we can not fix it. Probably the model has different kind of problem (cheap, expensive) or some rare or expensive parts and can not be flat rated.
Please request Estimate-Based Repair Service and ship your unit for repair.
Uppon receiving the unit we will assess problems and prepare an estimate within 24 hours. There is $40 estimate fee which will be refunded if repair approval is given. In case the repair is declined or unit is notrepairable we keep $40 estimate fee to cover our time for diagnosing your unit. Labor Rate will be billed at a rate of $50/hour. The Customer pay for parts and shipping.
Total for repair = shipping + labor + parts.

How we do it

• We use only original parts.
• We use original service manuals and do all works in compliance with service manuals.
• We test run repaired unit for 10 hours.
• We provide 60 days warranty for our repair services.
• Turn-around time is 5 business days or less.

How it works

• Type your unit model in search box and see if we have flat rate price for that model. You need to decide what is better for you flat rate repair or estimeted repair. If you feel that the unit has a minor problem like bad connections, broken switches, controls, binding posts, probably estimated price is best for you, otherwise -flat.
  For Flat Rate Service. Enter your zip code, you will see the return shipping cost and total amount for repair service. Click order button to order service
• Fill out online form with your contact information and describe what wrong is with your unit. Shortly you'll get confirmation email with order details and order status link.
• Then you ship the unit to us and email us a tracking number.
• We fix/adjust/test the unit.
• Track your order online any time trough order status link and get all information: current status, description of found problems, replaced/ordered parts, shipping info, payment info, etc.
  You may contact by email directly to the technician who fix your unit.
• We will ship it back to you after we have received your payment

Flat Rate Service Exceptions

• Fire and water damaged units when the circuit boards have big damages and cannot be repaired by component level.
• Phisical damaged units with cracked/bended/broken front panel, cover, heatsinks, boards, glass etc.
• DIY (Do It Yourself) units, if there is a big mess inside the unit, missing parts, incorrect parts, incorrect fuses.
  In those cases we apply estimate-based prices and repair costs depends on found problems.

Warranty

The repair services are warranted for a period of 60 days from the date of return shipment. Under warranty unit will be repaired at our expense.

Payment

We accept all methods of payment through PayPal including Visa, Mastercard, Discover, American Express. We use Paypal as the fast, safe, easy way to accept your payment. We are PayPal Verified.
If you have not paypal accounts, you still can pay your order by your credit card (Visa, MasterCard) trough PayPal.
Also we accept personal, cashier checks or money orders.
For security reason our site does NOT collect any information about customers credit cards or bank accounts.

Shipping